Product Update5 dk okuma
Self-Serve Billing and Plans: See Every Cent You Pay
Manage your plan, invoices, credit balance, and upcoming charge transparently from one page with Sentimaps' self-serve billing.
Product Update7 dk okuma
Location Optimization Scorecard: See What to Fix First on Your Google Profile
The Sentimaps Location Optimization Scorecard aggregates cross-service signals with zero credits and shows what to fix first on your Google Business Profile.
Guide9 dk okuma
Which Branch Is Hurting Your Reputation? A Multi-Location Triage Guide
The brand average hides your worst branches. Rank locations by rating, trend, sentiment, and response rate, then focus scarce attention where it counts.
Product Update8 dk okuma
Portfolio View and Branch Map: Oversee Every Location From One Screen
Sentimaps' Portfolio view ranks your worst branch first and the Branch map shows reputation health geographically. Manage every location from one screen.
Product Update7 dk okuma
Reply Directly to Google Reviews from Sentimaps
Connect your Google Business Profile and reply to matched reviews directly from Sentimaps — post, edit, and delete replies that go live on Google.
Guide7 dk okuma
AI Review Replies: Brand Voice, Tone, and Safe Automation
How to use AI for review replies without sounding generic or risky: set your brand voice, ground replies in real facts, and know when a human must review.
Product Update7 dk okuma
AI Review Responder Console: Pick a Tone, Ground It in Facts, Keep a Human in the Loop
Generate multiple AI reply drafts with selectable tone in Sentimaps' Review Responder, grounded in your Fact Library, with risk flags on sensitive reviews.
Guide7 dk okuma
How to Collect More Google Reviews with Email Requests and QR Codes
A practical guide to collecting more Google reviews with request emails, SMS, and QR codes: timing, message copy, and Google's review policy rules.
Guide7 dk okuma
How to Track Your Local Map Ranking: A Geo-Grid Guide
Your Google Maps rank differs at every location. Learn how to track your local map ranking across a geo-grid, read the heatmap, and measure it over time.
Product Update6 dk okuma
Map Rank Tracking: See Exactly Where You Appear on Google Maps, Point by Point
See where your business ranks across a geo-grid on Google Maps for your target searches with Sentimaps Map Rank Tracking.
Industry5 dk okuma
Online Reviews vs. Surveys: Which Is More Valuable?
Comparing online reviews and customer surveys on cost, volume, bias, depth, and timeliness. A strategy guide for combining both feedback channels.
Industry5 dk okuma
Reputation Management for Franchise Businesses
A guide to brand consistency, franchisee training, performance benchmarking, and using review data for franchise decisions in franchise networks.
Guide4 dk okuma
Review Management for Multi-Location Businesses (10+ Locations)
Review management strategies for multi-location businesses: centralized control, brand consistency, location benchmarking, and automated alert systems.
Guide5 dk okuma
What Is NPS Score and How to Calculate It
Net Promoter Score definition, calculation formula, industry benchmarks, and practical strategies to improve NPS. How online reviews relate to NPS.
Product Update5 dk okuma
Multi-Platform Support: Google, Yandex, and Apple Maps in One Place
Aggregate and analyze reviews from Google Maps, Yandex Maps, and Apple Maps in a single Sentimaps dashboard.
Guide6 dk okuma
What Is Sentiment Analysis? A Complete Guide
Learn what sentiment analysis is, how it works, its business applications, and the challenges of analyzing sentiment in different languages.
Product Update6 dk okuma
Measure Your Performance with Location Score and NPS Tracking
Measure and improve branch performance with Sentimaps' unique location scoring system and NPS tracking.
Guide5 dk okuma
AI-Powered Review Analysis: A Comprehensive Guide for Businesses
Learn what AI-powered review analysis is, how sentiment analysis works, and how businesses can use this technology to make data-driven decisions.
Product Update6 dk okuma
Team Collaboration and Role-Based Access Control
Manage your team efficiently with Sentimaps RBAC. Admin, Editor, and Member roles for secure collaboration.
Industry5 dk okuma
Google Review Strategy for Retail Stores
A comprehensive guide to managing Google reviews for retail stores: collection tactics, complaint handling, and multi-location management.
Product Update6 dk okuma
Detailed Analytics Dashboard: Make Data-Driven Decisions
Deep-dive into review trends, topic distribution, and quality metrics with Sentimaps' analytics dashboard.
Industry5 dk okuma
Most Common Restaurant Complaints in Turkey — A 10,000 Review Analysis
We analyzed 10,000 restaurant reviews to uncover the most common customer complaints in Turkey, regional differences, and seasonal trends.
Product Update5 dk okuma
GMB Profile Optimization: AI-Powered Improvement Recommendations
Get a 0-100 GMB Optimization Score combining profile completeness, reviews, map rank, and competitors — with a prioritized checklist to fix what matters.
Industry5 dk okuma
How to Improve Your Hotel Review Score by 0.5 Points in 3 Months
A proven methodology to raise your hotel review score by 0.5 points in 90 days: identify pain points, quick wins, staff training, and tracking metrics.
Product Update5 dk okuma
Google Business Profile Integration and AI-Powered Review Replies
Connect your Google account to Sentimaps, get AI-powered reply suggestions, and respond to reviews with one click.
Industry5 dk okuma
Review Management for Restaurant Owners: A Complete Guide
Restaurant-specific review management strategies: handling food complaints, wait times, hygiene concerns, platform priorities, and response templates.
Product Update4 dk okuma
Automated Reporting: Professional Reports in PDF and CSV
Generate professional reports in PDF and CSV formats with Sentimaps automated reporting. Send them to stakeholders via email.
Guide6 dk okuma
Google Business Profile Optimization Checklist
A complete checklist to fully optimize your Google Business Profile: NAP consistency, photos, posts, review management, attributes, and performance tracking.
Product Update5 dk okuma
Multi-Location Management: All Your Branches in One Dashboard
Manage all your locations from a single dashboard. Bulk Google Places import, branch performance comparison, and centralized reporting.
Guide5 dk okuma
What to Do When Your Google Business Profile Gets Suspended
Google Business Profile suspended? Learn the common reasons, soft vs hard suspension differences, a 7-step recovery process, and how to prevent it.
Product Update6 dk okuma
Competitor Analysis: See Your Market Position with Real Data
Compare competitors location by location with rating-distribution charts and an AI-written summary of exactly where you lead or lag.
Guide5 dk okuma
8 Factors That Determine Google Maps Ranking
Understand the 8 key factors behind Google Maps rankings with data-backed insights. GBP, reviews, NAP consistency, backlinks, and more.
Product Update5 dk okuma
Understand Your Reviews with AI-Powered Sentiment Analysis
Automatically classify customer reviews and take action with Sentimaps' AI-powered sentiment analysis feature.
Guide5 dk okuma
How to Rank in 'Near Me' Searches: A Step-by-Step Guide
Learn how to get your business into Google's Local Pack for 'near me' searches. Covers ranking factors, review strategy, and mobile optimization.
Guide4 dk okuma
The Complete Local SEO Guide for 2026: 15 Proven Tactics
Master local SEO in 2026 with 15 actionable tactics covering Google Business Profile, reviews, local links, schema markup, and more.
Guide5 dk okuma
10 Critical Mistakes When Responding to Reviews
The 10 most common mistakes businesses make when responding to Google and Yandex reviews, with real examples and actionable fixes.
Guide7 dk okuma
How to Get More Positive Google Reviews: 10 Proven Methods
10 effective strategies to collect more Google reviews from customers. QR codes, email follow-ups, SMS, staff training, and timing tactics.
Guide6 dk okuma
How to Protect Your Business from Fake Review Attacks
Identify fake Google reviews, report them effectively, explore legal options, and build a prevention strategy. Complete step-by-step guide.
Guide8 dk okuma
Google Review Response Templates: 30+ Ready-to-Use Examples
Copy-paste templates for responding to positive, neutral, and negative Google reviews. 30+ customizable examples organized by scenario.
Guide6 dk okuma
How to Handle Negative Google Reviews: A Complete Guide
Learn when to respond vs. report negative Google reviews, step-by-step removal process, and proven strategies to turn bad reviews into opportunities.
Guide2 dk okuma
How to Respond to Customer Reviews
A practical guide to responding to positive and negative Google reviews. Strengthen your brand reputation and build customer trust.
Guide2 dk okuma
How to Manage Your Google Business Profile
A step-by-step guide to effectively managing your Google Business Profile: keeping information current, responding to reviews, and boosting visibility.